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Privacy Policy

Last updated: 2 September 2026

Pacific East News (“PEN”, “we”, “us”) respects your privacy. This policy explains what information we collect when you use pacificeastnews (penms.com) and how we use and protect it.

Information we collect

Information you give us: your email address when you join our newsletter or subscribe, and — if you create an account — your name, email and an encrypted password.

Content you submit: messages you post in the live chat and any feedback you send us.

Information collected automatically: basic technical data such as your browser type, device, approximate region and pages visited, used to keep the site secure and improve it.

Cookies and local storage

We store small items in your browser to remember your language choice (English or Arabic), your light/dark theme and your sign-in session. These are essential for the site to work and are not used for advertising tracking.

You can clear these at any time from your browser settings.

How we use your information

To send the newsletter and updates you asked for, to operate your account, to display and moderate the live chat, to keep the service secure, and to understand which content is useful so we can improve.

We do not sell your personal information to anyone.

Third-party services

Some features rely on third parties: live TV is embedded from YouTube, live radio is streamed from public broadcasters and the open Radio Browser directory, web search results are provided by Brave Search, and some summaries are generated by AI services. When you use these features, those providers may process technical data under their own privacy policies.

Data retention

We keep newsletter and account data for as long as your subscription or account is active. You can ask us to delete it at any time.

Your rights

You may ask to access, correct or delete the personal information we hold about you, and to unsubscribe from our newsletter at any time. We handle personal information in line with the New Zealand Privacy Act 2020 and, where it applies, other privacy laws.

To make a request, contact us using the details below.

Children

Our service is intended for a general audience and is not directed at children under 13. We do not knowingly collect their personal information.

Security

We take reasonable technical measures to protect your information, including encryption of passwords and secure connections. No online service can be guaranteed 100% secure.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact us

If you have any questions about this policy or your data, please contact us through our Contact Us page.

For any questions or requests, please reach us through our contact form.